Careers

Creative Director
Los Angeles or New York

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, celebrated for its signature linked rings, clean architectural designs, and dedication to responsible craftsmanship. Founded in 2010, our collections are handmade in downtown L.A., with a commitment to prioritizing our long-term impact—on our industry, our community, and our customers. We are seeking a visionary Creative Director to lead our brand into its next chapter of innovation and global recognition.

The Creative Director is responsible for defining and executing Spinelli Kilcollin’s visual identity across all brand touchpoints. Working in close partnership with the Senior Manager of Design & Development and the Senior Manager of Marketing, this role ensures consistency, originality, and clarity in the brand’s creative output—from digital campaigns to packaging to retail environments. The ideal candidate is both conceptually visionary and hands-on, capable of translating brand values into elevated, compelling creative assets.

Key Responsibilities:

  • Lead the ideation, direction, and production of all creative assets (digital, print, packaging, retail, and experiential)
  • Maintain and evolve the brand’s visual language across all platforms
  • Collaborate with marketing and product teams to execute cohesive seasonal campaigns and product launches
  • Oversee all photo and video shoots, from concept through post-production
  • Manage internal creative team as well as external creative partners including photographers, stylists, editors, graphic designers, and production crews
  • Provide creative direction and feedback to in-house design and content teams
  • Ensure brand consistency across email, social media, web, advertising, and printed materials
  • Champion innovation while maintaining fidelity to Spinelli Kilcollin’s aesthetic and values
  • Manage and forecast quarterly and annual creative budgets, ensuring efficient allocation of resources across campaigns, production, and vendor partnerships

Qualifications:

  • 8+ years of creative experience, with at least 3 years in a leadership role
  • Proven ability to lead and execute high-level brand campaigns from concept to completion
  • Exceptional visual sensibility, with strong understanding of photography, layout, typography, and motion
  • Experience working in or adjacent to luxury, fashion, or jewelry strongly preferred
  • Highly collaborative, with the ability to integrate feedback and align with marketing and product priorities
  • Hands-on proficiency in Adobe Creative Suite and creative production workflows
  • Strong organizational and project management skills, with an eye for detail
  • Bachelor’s degree in Fine Arts, Design, or related field; Master’s degree or equivalent experience preferred.

Benefits:

  • Paid Company Holidays
  • Paid time off
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Employee discounts
  • Jewelry Allowance

Compensation:

Salary is $120,000 - $130,000 per year, commensurate with experience.

To Apply:

Please submit your resume, cover letter, and a portfolio. In your cover letter please include a brief summary of three cultural figures who inspire you in any creative field and why. In your portfolio, please include any brand campaigns, lookbooks, digital assets, and art direction for shoots or other brand developing projects, including context notes like a project brief, your role, and the outcome. Submit to careers@spinellikilcollin.com. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Client Care Assistant
New York

Los Angeles-based fine jewelry brand Spinelli Kilcollin is seeking a Client Care Assistant based out of our NYC store. This role will support our Client Care Specialist and uphold our reputation for exceptional customer service in written and in person communication. The ideal candidate makes decisions quickly and with discernment, works well on a team, is organized, flexible and driven to succeed in a fast paced environment. This in-person role requires strong communication skills and ability to utilize cross functional collaboration.

This role reports directly to the NYC Store Manager and works closely with the Client Care Specialist and other Retail team members, as well as the Operations team. This position is based at our NYC Soho retail store and requires flexibility to work evenings, weekends, and holidays based on business needs.

Key Responsibilities:

  • Order Processing & Coordination: Work closely with the Client Care Specialist to process orders, ensuring accurate data entry for all web sales. Track orders through each stage of the fulfillment process to ensure timely and accurate completion.
  • Inventory Management: Collaborate with the inventory team to identify which orders can be fulfilled immediately
  • Supporting the Store and Operations Manager in daily tasks such as inventory audits, restocking packaging and other tasks that contribute to the store’s success
  • Production & Shipping Collaboration: Coordinate with the production and shipping teams to ensure seamless movement of orders through the operations pipeline
  • Supporting the Client Care specialist by being a quick learner and staying organized with great communication skills
  • Keeping the client experience top of mind and making decisions that continue to build on the company’s success
  • Creating solutions and utilizing follow up skills are key to the success of the role

Qualifications:

  • Based in the NYC Metropolitan area
  • Approachable and friendly team-player, ready to join our quickly growing team!
  • Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
  • Demonstrates a strong work ethic and a collaborative, team-oriented approach
  • Highly organized, strong attention to detail and flexibility to support operational tasks and move through tasks quickly
  • Availability to work nights, weekends, and holidays to support retail events and meet demand
  • Knowledge of fine jewelry (metals, diamonds, gemstones, care and maintenance)
  • Minimum of two years retail sales experience, preferably in fine jewelry or an adjacent luxury market
  • Experience with Shopify and Hubspot a plus

Benefits:

  • Paid Company Holidays
  • Paid Time Off
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Employee Discounts
  • Jewelry Allowance

Compensation:

Salary is $60,000 - $65,000 per year, commensurate with experience.

To Apply:

Please submit applications to careers@spinellikilcollin.com with your resume, cover letter, and a brief summary of three cultural figures in any creative field who inspire you and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Market Development Coordinator
Los Angeles

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, celebrated for its signature linked rings, clean architectural designs, and dedication to responsible craftsmanship. Founded in 2010, our collections are handmade in downtown L.A., with a commitment to prioritizing our long-term impact—on our industry, our community, and our customers.

The Market Development Coordinator is responsible for strengthening the Spinelli Kilcollin brand identity, story, and retail experience across multi channels. The role requires travel to wholesale and retail stores to conduct trunk shows, sales training, brand training, and visual merchandising efforts to ensure the brand experience is delivered upon by all of our stores and retail partners. When the candidate is not traveling, some day to day responsibilities will include but are not limited to assisting the Wholesale department with responding to inquiry emails, entering orders, processing repairs.

Key Responsibilities:

  • Training & Education:
    • Work with the Retail and Wholesale Department leaders, owners, and CEO to synthesize the brand experience and its key components into a succinct training program.
    • Develop and deliver engaging training programs for retail sales associates and wholesale partners to enhance their understanding of our brand, products, and values.
    • Create educational resources, including product guides, presentations, and training manuals.
    • Conduct regular training sessions both in-person and virtually to keep partners informed about new collections, trends, and selling techniques.
  • Trunk Show Coordination:
    • Plan, organize, and facilitate trunk shows at wholesale accounts to showcase our latest collections and engage customers directly.
    • Travel to retailers nationally and internationally to conduct trunkshow sales and to ensure the store teams understand how to best represent the brand.
    • Collaborate with retail partners to schedule trunk shows, ensuring optimal timing and promotion to drive attendance and sales.
    • Provide on-site support during trunk shows, assisting with product displays, customer engagement, and sales strategies.
    • Trade Shows: Represent the company at trade shows and industry events to showcase our collections and connect with potential clients.
  • Relationship Management:
    • Build and maintain strong relationships with retail sales associates and wholesale partners, acting as a brand ambassador.
    • Gather feedback from partners and customers to continuously improve training programs and trunk show experiences.
    • Work with owners and department heads to determine market strategies across different sectors.
    • Monitor sales performance and provide insights to management on areas of improvement and opportunities for growth.
  • Market Insights:
    • Stay updated on industry trends, competitor activities, and customer preferences to inform training content and strategies.
    • Share insights with the marketing and product development teams to align brand messaging and product offerings with market demand.
  • Account Assistance
    • Assist Account Manager in maintaining strong relationships with existing wholesale clients.
    • Oversee the order process from placement to fulfillment, ensuring timely delivery and customer satisfaction.

Qualifications:

  • Based in Los Angeles, CA
  • Previous experience in wholesale sales, particularly in the jewelry or fashion industry, is preferred.
  • Strong communication and interpersonal skills with the ability to connect with diverse audiences.
  • Excellent presentation and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Proficient in using CRM software and Microsoft Office Suite.
  • A passion for fine jewelry and an understanding of design, materials, and craftsmanship.
  • Willingness to travel for trunk shows and events as needed.

Benefits:

  • Paid Company Holidays
  • Paid Time Off
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Employee Discounts
  • Jewelry Allowance

Compensation:

Salary is $65,000 - $70,000 per year plus bonus, commensurate with experience.

To Apply:

Please submit applications to careers@spinellikilcollin.com with your resume, cover letter, and a brief summary of three cultural figures in any creative field who inspire you and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Retail Projects Coordinator
Los Angeles

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, celebrated for its signature linked rings, clean architectural designs, and dedication to responsible craftsmanship. Founded in 2010, our collections are handmade in downtown L.A., with a commitment to prioritizing our long-term impact—on our industry, our community, and our customers.

The Retail Projects Coordinator supports the execution of physical retail initiatives, including store openings, shop-in-shops, and ongoing retail maintenance. This role blends hands-on construction knowledge with creative project support, assisting across a wide range of tasks from packaging and merchandising to vendor coordination and fixture upkeep.

Key Responsibilities:

  • Assist the Retail Environments Manager with planning and execution of store buildouts, shop-in-shops, and fixture installations.
  • Coordinate small-scale vendor orders, packaging design rollouts, and branded merchandise procurement.
  • Support maintenance and repair logistics across store locations, including tracking issues and scheduling service providers.
  • Provide hands-on support for installations, pop-ups, and retail activations as needed.
  • Maintain project documentation, timelines, and vendor communications.
  • Adapt to a wide range of ad hoc projects across physical retail, brand presentation, and special initiatives.

Qualifications:

  • 2–4 years of experience in retail operations, visual merchandising, project coordination, or related fields.
  • Strong organizational skills and the ability to manage multiple ongoing projects.
  • Basic knowledge of construction, maintenance, and vendor coordination.
  • Proficiency in Excel, Google Workspace, and familiarity with creative software (e.g., Adobe, SketchUp, AutoCAD) and Project Management Software is a plus.
  • Comfortable in a fast-paced, collaborative environment with shifting priorities.

Benefits:

  • Paid Company Holidays
  • Paid Time Off
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Employee Discounts
  • Jewelry Allowance

Compensation:

Salary is $65,000 - $70,000 per year, commensurate with experience.

To Apply:

Please submit applications to careers@spinellikilcollin.com with your resume, cover letter, and a brief summary of three cultural figures in any creative field who inspire you and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Market Development Coordinator
Los Angeles

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, celebrated for its signature linked rings, clean architectural designs, and dedication to responsible craftsmanship. Founded in 2010, our collections are handmade in downtown L.A., with a commitment to prioritizing our long-term impact—on our industry, our community, and our customers.

The Market Development Coordinator is responsible for strengthening the Spinelli Kilcollin brand identity, story, and retail experience across multi channels. The role requires travel to wholesale and retail stores to conduct trunk shows, sales training, brand training, and visual merchandising efforts to ensure the brand experience is delivered upon by all of our stores and retail partners. When the candidate is not traveling, some day to day responsibilities will include but are not limited to assisting the Wholesale department with responding to inquiry emails, entering orders, processing repairs.

Key Responsibilities:

  • Training & Education:
    • Work with the Retail and Wholesale Department leaders, owners, and CEO to synthesize the brand experience and its key components into a succinct training program.
    • Develop and deliver engaging training programs for retail sales associates and wholesale partners to enhance their understanding of our brand, products, and values.
    • Create educational resources, including product guides, presentations, and training manuals.
    • Conduct regular training sessions both in-person and virtually to keep partners informed about new collections, trends, and selling techniques.
  • Trunk Show Coordination:
    • Plan, organize, and facilitate trunk shows at wholesale accounts to showcase our latest collections and engage customers directly.
    • Travel to retailers nationally and internationally to conduct trunkshow sales and to ensure the store teams understand how to best represent the brand.
    • Collaborate with retail partners to schedule trunk shows, ensuring optimal timing and promotion to drive attendance and sales.
    • Provide on-site support during trunk shows, assisting with product displays, customer engagement, and sales strategies.
    • Trade Shows: Represent the company at trade shows and industry events to showcase our collections and connect with potential clients.
  • Relationship Management:
    • Build and maintain strong relationships with retail sales associates and wholesale partners, acting as a brand ambassador.
    • Gather feedback from partners and customers to continuously improve training programs and trunk show experiences.
    • Work with owners and department heads to determine market strategies across different sectors.
    • Monitor sales performance and provide insights to management on areas of improvement and opportunities for growth.
  • Market Insights:
    • Stay updated on industry trends, competitor activities, and customer preferences to inform training content and strategies.
    • Share insights with the marketing and product development teams to align brand messaging and product offerings with market demand.
  • Account Assistance
    • Assist Account Manager in maintaining strong relationships with existing wholesale clients.
    • Oversee the order process from placement to fulfillment, ensuring timely delivery and customer satisfaction.

Qualifications:

  • Based in LA
  • Previous experience in wholesale sales, particularly in the jewelry or fashion industry, is preferred.
  • Strong communication and interpersonal skills with the ability to connect with diverse audiences.
  • Excellent presentation and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time-management skills.
  • Proficient in using CRM software and Microsoft Office Suite.
  • A passion for fine jewelry and an understanding of design, materials, and craftsmanship.
  • Willingness to travel for trunk shows and events as needed.

Benefits:

  • Paid Company Holidays
  • Paid Time Off
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Employee Discounts
  • Jewelry Allowance

Compensation:

Salary is $65,000 - $70,000 per year plus bonus, commensurate with experience.

To Apply:

Please submit applications to careers@spinellikilcollin.com with your resume, cover letter, and a brief summary of three cultural figures in any creative field who inspire you and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


E-commerce Operations Assistant
Remote / Hybrid

Spinelli Kilcollin, a West Coast-based luxury jewelry brand, is seeking a highly organized and detail-oriented E-commerce Operations Assistant to support our growing digital department. This role is critical in maintaining the accuracy, integrity, and performance of our Shopify-based product catalog, as well as executing a range of recurring tasks tied to analytics, SEO, campaign support, and accessibility.

Working under the direction of the Web Development and E-commerce Manager, this individual will be responsible for executing backend operations across multiple global storefronts. The ideal candidate is a self-starter with strong attention to detail, comfort working in fast-paced digital environments, and confidence navigating complex product data and e-commerce platforms. Experience with digital merchandising and QA testing is preferred but not required. This is a full-time, remote or hybrid role with preferences for EST timezones, and is open to qualified applicants.

Key Responsibilities:

  • Shopify Catalog Management
    • Build and update products, variants, pricing, tags, and metafields
    • Maintain accurate collections and product data across multiple storefronts
    • Archive discontinued products and manage limited or custom inventory
  • Campaign & Promotion Support
    • Tag products, build collections, and prep landing pages for marketing campaigns
    • Ensure assets and timing align with campaign goals
  • Analytics & Reporting
    • Generate weekly reports using GA4 and Microsoft Clarity
    • Summarize traffic, behavior, and conversion insights for internal review
  • SEO & Accessibility
    • Write SEO-optimized copy, titles, and metadata
    • Add alt text and ensure ADA-compliant page structure
  • 3D Render & Asset Coordination
    • Create render order forms with full spec details
    • Maintain organized asset documentation for launches
  • Audits, QA & Documentation
    • Assist with routine website audits and QA testing
    • Maintain SOPs and recommend process improvements
  • Collection Merchandising
    • Merchandise product collection pages based on performance analytics, trend insights, and campaign objectives
  • Preferred, Not Required
    • Organize and label product images, videos, and 3D renders within internal Digital Asset Management tools
    • Organize and manage digital assets and assist with pre-launch QA

Qualifications:

  • 2+ years of experience working in Shopify, with a strong understanding of product setup, catalog management, and storefront operations
  • Proficiency in managing product data: SKUs, variants, pricing, tags, metafields, collection types, filtering and tagging logic, and inventory syncing
  • Experience with Google Analytics 4 and Microsoft Clarity, including basic reporting and user behavior analysis
  • Understanding of SEO fundamentals, including keyword usage, title/meta tags, and on-page content optimization
  • Strong organizational skills with the ability to maintain structured documentation and SOPs
  • Excellent attention to detail, accuracy, and consistency across multiple storefronts
  • Ability to follow established processes while working independently with minimal supervision
  • Clear written communication and comfort collaborating across time zones and digital teams
  • *Knowledge of and experience in Merchandising, QA logics and staging environments, and image editing in Adobe Suite is a plus

Benefits:

  • Paid Company Holidays
  • Paid Time Off
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Employee Discounts
  • Jewelry Allowance

Compensation:

Salary is $75,000 - $80,000 per year, commensurate with experience.

To Apply:

Please submit applications to careers@spinellikilcollin.com with your resume, cover letter, and a brief summary of three cultural figures in any creative field who inspire you and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Marketing Assistant
New York / Hybrid

We are looking for a proactive, detail-oriented Marketing Assistant to support the Marketing Manager in bringing strategic plans to life. As the Marketing Assistant, you will provide crucial support to our marketing department, assisting in the creation, execution, and reporting of digital marketing campaigns. This role is essential in executing and managing daily marketing operations, ensuring seamless campaign execution, and delivering polished, on-brand communications across all channels. This role requires a strong eye for detail, proficiency in Excel and graphic design tools, and a passion for supporting multi-channel campaigns. If you're organized, collaborative, and excited about driving results in a luxury environment, we want to meet you.

Key Responsibilities:

  • Campaign Support (Email, SMS + Digital Paid Ads):
    • Collaborate with the Marketing Manager to build out, schedule, and execute digital, social, and email marketing campaigns across all platforms.
    • Help gather and prepare assets for campaigns, including graphic design tasks using tools like Photoshop and Canva.
    • Email + SMS Marketing
      • Work closely with graphic designer to deploy email and sms campaigns on Braze
      • Assist in list segmentation, A/B testing, and performance reporting
    • Paid Ads
      • Support the execution and optimization of paid digital media campaigns (search, social, display)
      • Coordinate with paid media ad representatives to review and optimize campaign performance
      • Compile performance metrics and assist in making data-informed recommendations
    • CRM & Lifecycle Marketing
      • Help execute lifecycle marketing efforts through CRM tools (HubSpot, Braze)
      • Manage customer segmentation, retargeting and customer journey updates on Braze
  • Reporting and Analytics:
    • Gather and compile performance data for digital marketing, social media, email, and paid ads.
    • Analyze key metrics (CTR, engagement, conversions) to generate actionable insights that inform future strategy.
    • Prepare regular reports in Excel to track campaign performance and support the marketing team with ongoing optimizations.
  • Market Research:
    • Conduct research on industry trends, competitor strategies, and consumer behavior to inform future campaigns.
    • Stay up-to-date with digital marketing innovations and support the team in integrating new trends or tools.

Skills and Qualifications:

  • 2+ years of marketing experience, ideally in CRM, Paid Media, and Email + SMS marketing.
  • Proficiency in graphic design software and Canva, particularly Photoshop for basic design tasks.
  • Strong experience with Excel for reporting and data analysis.
  • Experience with digital marketing platforms (Google Ads, Facebook Ads, Mailchimp, Klaviyo, Hubspot, etc., and Braze is a plus)
  • Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines.
  • Attention to detail and the ability to work independently and as part of a team.
  • A self-starter who thrives in a fast-paced, collaborative environment
  • A passion for marketing and a proactive approach to supporting team initiatives.

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Jewelry Allowance

Compensation:

Salary is $70,000 - $75,000 per year, commensurate with experience.

To Apply:

Please submit your resume, and a brief cover letter to careers@spinellikilcollin.com it should include:

  • Three brands you admire
  • A short description of one marketing campaign or strategy from each brand
  • Why you find each campaign or strategy compelling

Impeccable references are required. Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to learning more about how you can contribute to the continued success of Spinelli Kilcollin!


HR & Office Coordinator
Los Angeles

Spinelli Kilcollin, a West Coast-based fine jewelry brand, is seeking a highly organized and proactive HR & Office Coordinator to join our team in Downtown Los Angeles. This dynamic role is essential to ensuring the smooth operation of both our human resources functions and our day-to-day office environment.

Reporting to the HR Director, the HR & Office Coordinator will support a range of administrative and operational responsibilities, including recruiting, onboarding, benefits support, office management, and company-wide initiatives. The ideal candidate is a detail-oriented professional with strong time management skills, a collaborative spirit, and a passion for creating a positive, well-functioning workplace.

Key Responsibilities:

Human Resources:

  • Assist with talent acquisition by posting job openings and managing applicant tracking systems.
  • Conduct new hire orientation and coordinate onboarding, including workstation and equipment setup.
  • Act as the first point of contact for employee questions regarding HR policies and procedures.
  • Support benefits enrollment and assist with HR audits, reporting, and metrics.
  • Help roll out new HR programs and policies, and ensure employee understanding.
  • Coordinate employee training sessions and track participation.
  • Collaborate on initiatives such as team-building activities, wellness programs, and employee recognition.

Office:

  • Answer phones, greet visitors, accept deliveries, and route communications to the appropriate teams.
  • Oversee general office maintenance, equipment servicing, and liaise with building management.
  • Manage general IT needs, internet troubleshooting, and office appointments (cleaning, repairs, etc.).
  • Ensure mail distribution, depositing checks, office supply inventory, and overall office compliance.
  • Organize company calendars, assisting with staff events, birthdays, and monthly office logistics.
  • Monitor petty cash, and conduct the end of the month reconciliation of expenses.
  • Help implement and train teams on office software systems.
  • Step in and support interdepartmental special projects when needed.

Qualifications:

  • 2+ years of experience in HR coordination, office management, or administrative support roles.
  • Experience in talent acquisition, preferred.
  • Proficient in Google Suite, Microsoft Word, Excel, and Adobe Acrobat.
  • Strong organizational and multitasking skills with sharp attention to detail.
  • Excellent interpersonal and communication skills (written and verbal).
  • High level of professionalism, confidentiality, and discretion.
  • Ability to work independently, take initiative, and collaborate across departments.
  • Comfortable lifting up to 40 lbs and handling occasional errands.
  • General understanding of office IT infrastructure.

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + matching
  • Jewelry Allowance

Compensation:

Salary range is $65,000 - $70,000 per year, commensurate with experience.

To Apply:

Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Staff Accountant
Los Angeles / Hybrid

Spinelli Kilcollin, a West Coast-based fine jewelry brand, is seeking a highly motivated and detail-oriented Staff Accountant to support core accounting operations for a growing luxury Jewelry brand. This role is critical to our monthly close, revenue recognition, reconciliations, and financial systems development. The ideal candidate will bring strong technical accounting knowledge, excellent attention to detail, and a collaborative approach to process improvement and cross-functional partnership.

Key Responsibilities:

Month-End & Financial Close

  • Prepare journal entries for prepaids, fixed assets, accruals, amortization, lease liabilities in accordance with ASC842 and other close items
  • Conduct initial financial statement reviews and monthly variance analysis
  • Review and analyze gross margin by order, SKU, and sales channel

Revenue & COGS Recognition

  • Book revenue and COGS journal entries based on merchant platform reports (Shopify, Global-E, Klarna, Affirm, etc.)
  • Reconcile reported revenue, fees, and payouts to merchant statements and bank activity
  • Investigate and resolve discrepancies across platforms and ensure accurate GL coding

Cash, Banking & Credit Cards

  • Perform bank reconciliations across operating and reserve accounts
  • Handle cash transaction coding, ensuring proper GL, department, and class tagging
  • Reconcile corporate credit card activity, collect receipts, and ensure expense categorization accuracy

Budgeting & Departmental Support

  • Partner with department heads to support budget vs. actual reviews and maintain cost center integrity
  • Provide financial insights and reporting support for business decision-making

Reconciliations & Tax Compliance

  • Reconcile merchant receivables and deposits from all eCommerce and retail channels
  • Support sales tax reconciliation reviews and coordinate documentation with Avalara or external advisors
  • Maintain and document balance sheet reconciliations and ensure clean audit trail

Process Optimization & SOPs

  • Help create and maintain Standard Operating Procedures (SOPs) for key accounting functions
  • Support cross-training and serve as backup to A/R and A/P Finance Manager during absences or peak periods
  • Contribute to building scalable, efficient workflows that support company growth

ERP Implementation Support

  • Actively participate in NetSuite implementation, including data migration, validation, and system testing
  • Assist in mapping legacy workflows to NetSuite and documenting new processes
  • Support automation and integration between systems such as Shopify, Celigo, Avalara, and others

Qualifications:

  • Bachelor’s degree in Accounting
  • 1+ years of relevant accounting experience
  • Proficiency in U.S. GAAP and full-cycle accounting
  • Experience with ERP systems, preferably NetSuite
  • Strong Excel skills and ability to work with large data sets and multiple systems
  • Detail-oriented with strong organizational and problem-solving skills
  • Excellent communication and collaboration skills

Preferred Experience:

  • CPA license or actively working toward CPA designation
  • Prior experience in luxury, retail, fashion, or e-commerce environments
  • Familiarity with platforms such as Shopify, Global-E, Klarna, Affirm, Celigo, and Avalara
  • Experience managing accounting across multi-entity or multi-currency structures
  • Strong understanding of inventory, COGS, and merchant fee accounting

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Jewelry Allowance

Compensation:

Salary range is $70,000 - $80,000 per year, commensurate with experience.

To Apply:

Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.


New York Store Manager
New York

Los Angeles-based fine jewelry brand Spinelli Kilcollin is seeking a dynamic store manager for its New York City store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating product expertise, and providing leadership within our Retail team. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. Responsibilities include overseeing client support, driving sales, and managing the team at our New York store. The New York Store Manager reports directly to the Retail Department Manager. Close collaboration with other departments and sales team members is essential. This in-person role is based at our SoHo retail store and requires flexibility to work evenings, weekends, and holidays based on business needs.

Key Responsibilities:

  • Achieving sales goals, both personal and store to drive business.
  • Ensuring accurate sales data recording for monthly reporting purposes.
  • Ensuring completion of all operational tasks.
  • Creating and managing the SoHo store schedule, handling employee time off requests, and holiday scheduling.
  • Managing team dynamics to foster a productive and positive work environment.
  • Addressing any in-store client issues that arise.
  • Upholding visual standards throughout the SoHo retail store.
  • Communicating store requirements to the Retail Director.
  • Soliciting client feedback on product assortment, new designs, and requested styles.
  • Collaborating with the Merchandising Manager to place stock and replenishment orders.
  • Planning, executing, and promoting in-store events to cultivate the NYC and surrounding area client base.
  • Assisting in teaching and building the Clienteling Program with the Retail Director.

Qualifications:

  • Based in New York City
  • Experience building strong teams that lead the industry in client experience, outreach and retention
  • Passionate about teaching selling and cultivating a team
  • Brings consistency and accountability to the management role
  • Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
  • Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach
  • Availability to work nights, weekends, and holidays to support retail events and meet demand
  • Minimum of two years of retail management experience required
  • Existing client base and ties to the community preferred

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Jewelry Allowance

Compensation:

Salary range is $90,000 - $100,000 per year, commensurate with experience.

To Apply:

Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.


Retail Sales & Operations Assistant
New York

West Coast-based fine jewelry company is seeking a highly organized and efficient Retail Sales and Operations Assistant to join our NYC retail team. The primary responsibility of this role is to assist with all in-store operations while delivering exceptional customer service. Key duties include answering the phone, gathering client information, processing in-store purchases, fulfilling web orders, organizing inventory, maintaining tidy displays, assisting with jewelry pulls, and handling merchandise go-backs during busy sales periods. The Retail Sales and Operations Assistant will also play an integral role in shipping and receiving and will report directly to the Operations Manager. The ideal candidate is a dynamic self-starter, based in the New York Metropolitan area, and available to work weekends.

Key Responsibilities:

  • Processing Sales: Operating the point-of-sale system, processing payments, handling returns and exchanges
  • Product Knowledge: Maintaining a thorough understanding of our jewelry offerings, including styles, materials, and pricing, to effectively assist the Sales Team during client interactions
  • Inventory Coordinating: Assisting with organizing merchandise to ensure accurate inventory records and keeping displays neat and properly organized
  • Store Presentation: Maintaining cleanliness of the sales floor, tidying up displays, and ensuring store appearance is neat and organized
  • Client Support: Answering the phone, greeting clients upon arrival, offering beverages and gathering relevant customer information to enhance their shopping experience
  • Sales Support: pulling or replenishing requested backstock, answering the phone, and assisting the sales team in an effort to support a great customer experience
  • Shipping and Order Processing: Preparing and shipping web orders in collaboration with Operations Manager, shipping and receiving of all in and outbound shipments
  • Merchandise Receiving: Processing all incoming merchandise, ensuring it is tagged correctly and organized properly

Qualifications:

  • 2+ years retail experience, preferably in a jewelry or luxury goods environment
  • Strong communication and interpersonal skills, with the ability to connect with a wide range of customers
  • Ability to work primarily on weekends, with flexibility in hours as needed
  • Highly organized, reliable, and able to multitask in a fast-paced environment
  • Experience with inventory management, Shopify, and CRM systems is a plus

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Jewelry Allowance

Compensation:

Hourly compensation is $28-30 per hour, commensurate with experience.

To Apply:

Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why.

Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!


Wholesale Operations & AR Coordinator
Los Angeles / Hybrid

Spinelli Kilcollin, a West Coast-based fine jewelry brand, is seeking a highly organized and proactive Wholesale Operations & AR Coordinator to support our expanding wholesale business. This role acts as the operational backbone between internal teams and wholesale partners, ensuring seamless operations execution, accurate invoicing, and timely payment follow-up. The ideal candidate is detail-oriented, responsive, and thrives in a fast-paced, high-touch environment. This position also supports cross-functional collaboration with accounting, sales, and system implementation teams to streamline operations as we scale.

Key Responsibilities:

Order Management & Fulfillment:

  • Track wholesale orders from submission through fulfillment and delivery.
  • Confirm that orders are production-ready by verifying required assets (SKUs, PO details, pricing, pre-ship approvals).
  • Monitor production timelines and proactively follow up with internal teams.
  • Release orders to shipping when cleared, and ensure delivery instructions and packaging guidelines are followed.

Payment & Billing Coordination:

  • Generate and send invoices based on shipped orders.
  • Process payments by sending payment links or requesting wire transfer proof.
  • Follow up on outstanding balances and chase overdue payments as needed.
  • Maintain oversight of client credit terms and escalate issues when terms are exceeded.
  • Send invoice notification emails including the order number, attached Order Confirmation form, and clear payment instructions.
  • Track and apply Credit Notes resulting from RTVs (Return to Vendor) and co-op agreements.
  • Collaborate with Accounts Receivable on ongoing management of key specialty accounts.
  • Update order status in HubSpot to “Ready for Delivery” and “Paid in Full” (if applicable), and tag deal owners to signal readiness for shipment.
  • Update order status in HubSpot to “Won” or “Lost” once payment has been collected, ensuring the deal stage is completed from start to finish.

Customer Communication & Support:

  • Act as the main operational contact for wholesale clients for order updates, availability checks, and documentation.
  • Respond to customer emails promptly and professionally.
  • Address and resolve customer concerns or complaints related to orders, products, or delivery issues with care and follow-through.
  • Ensure excellent service by maintaining consistent, courteous, and solutions-oriented communication.

Client Data & Relationship Management:

  • Maintain accurate and up-to-date customer records in HubSpot and related systems.
  • Track historical purchase activity and key account notes.
  • Support relationship continuity by logging customer preferences, compliance requirements, and credit terms.

Internal Coordination:

  • Collaborate cross-functionally with production, inventory, and shipping teams to align on timelines and order priorities.
  • Support the Wholesale Sales team in fulfilling seasonal orders, capturing account notes, and resolving vendor compliance questions.
  • Proactively flag fulfillment risks, low inventory, or timeline issues and offer resolution strategies.

Accounting & ERP Support:

  • Attend ERP implementation meetings and training sessions (e.g., NetSuite, Avalara, Shopify, GlobalLink) to support accounting team adoption.
  • Help test and maintain workflow integrations between order processing, invoicing, and reporting platforms.
  • Support invoice reconciliation and data validation during system transitions or upgrades.

Qualifications:

  • 1-3 years of experience in wholesale operations, logistics, sales support, or customer service (preferably in fashion, jewelry, or consumer goods)
  • Strong organizational skills, attention to detail, and ability to manage deadlines
  • Excellent written and verbal communication skills, with a calm and professional demeanor under pressure
  • Familiarity with accounting or ERP systems such as NetSuite, Avalara, Shopify, and ShipStation a plus
  • Proficiency in Microsoft Excel and/or Google Sheets
  • A proactive, solutions-oriented mindset with the ability to adapt to change and contribute to team growth

Benefits:

  • Paid Company Holidays
  • PTO
  • Health & Dental Benefits
  • 401(k) + Matching
  • Profit Sharing + Annual Bonus
  • Jewelry Allowance

Compensation:

Salary range is $60,000 - $65,000 per year, commensurate with experience.

To Apply:

Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required.

Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.


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