Careers
HR Coordinator
Los Angeles
West Coast-based fine jewelry company seeks an experienced and highly organized HR Coordinator to join our Downtown Los Angeles team. This role is vital to ensuring smooth and effective HR operations. The HR Coordinator is responsible for managing day-to-day administrative tasks, including, but not limited to, the coordination of recruiting, onboarding, employee records, benefits administration, and other HR functions. The HR Coordinator will report to the HR Director and assist in the planning and/or executing of company-wide initiatives, programs, and processes.
The ideal candidate is a proactive and meticulous professional with excellent time management skills and a passion for fostering a positive workplace environment. We seek a self-motivated individual who thrives in a dynamic and collaborative setting. Candidates must be based in the Los Angeles area.
Key Responsibilities:
- Post job openings on relevant platforms and manage applicant tracking systems.
- Conduct new hire orientation and coordinate workstation setup and equipment arrangements with the Office Manager.
- Oversee onboarding processes, ensuring new employees are enrolled in company systems and platforms as required.
- Perform administrative duties assigned, adapting to changing needs of the department.
- Assist in managing benefits enrollment.
- Act as a first point of contact for employee questions related to HR policies and procedures.
- Help organize team-building activities, wellness programs, and employee recognition initiatives with the Office Manager.
- Ensure compliance with local, state, and federal employment laws and regulations.
- Assist in the preparation of HR reports, audits, and metrics
- Contribute to enforcing workplace safety standards, including compliance with relevant guidelines for the work environment.
- Support the rollout of new HR policies and programs.
- Communicate updates to employees and ensure understanding of company procedures.
- Coordinate employee training sessions and track participation.
- Manage HR documentation, including maintaining confidential files.
- Cover for the Office Manager when needed and coordinate with them on special projects when needed.
Qualifications:
- 2+ years of experience in an HR coordination or similar role, with some experience supporting talent acquisition activities, and coordinating team functions preferred.
- Clerical and administrative experience in a fast-paced office setting, preferred.
- Experience with Human Resource Information Systems (HRIS) or Applicant Tracking Systems (ATS) is a plus.
- Proficiency in Google Suite (Docs, Sheets, Gmail) and other technology applications.
- Ability to prioritize multiple tasks with accuracy and attention to detail
- Excellent interpersonal skills, capable of building and maintaining positive working relationships
- High degree of professionalism, confidentiality, and discretion.
- Ability to work independently as well as part of a team.
- Proactive and solution-oriented.
Benefits:
- Health & dental insurance
- 401(k) with matching & profit share plan
- Paid time off
- Employee discounts
- Paid parking
Compensation:
Salary is $65,000 per year, commensurate with experience.
To Apply:
Please submit your resume, cover letter, and a brief summary of three cultural figures who inspire you in any creative field and why to careers@spinellikilcollin.com. Impeccable references are required.
Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Shipping & Logistics Coordinator
Los Angeles
Spinelli Kilcollin is a fine jewelry brand based in downtown Los Angeles. We work with over 100 global retailers and operate four locations—in NYC, Los Angeles, and London.
The Shipping and Logistics Coordinator will handle wholesale and retail order fulfillment for our rapidly growing operation. Strong interpersonal skills are essential. This individual will handle international and domestic shipping, as well as order management, in close collaboration with the wholesale and retail sales team, production team, and inventory team. Impeccable organization, communication, and time management skills are essential for this role.
This position is based in person at our Downtown Los Angeles Headquarters.
About you:
- Strong interpersonal skills
- Aptitude for working in a fast paced environment
- Detail oriented, taking pride in accuracy and efficiency
- Master of organization
- Ability to prioritize multiple initiatives into an organized sequence of doing 1 thing at a time
- Looking to grow with our quickly expanding business
Key Responsibilities:
- Prepare wholesale and retail shipments on our preferred shipping platforms (Shipstation, Parcel Pro, DHL)
- Organize and produce all necessary shipping and customs documents for international and domestic outbound shipments, as well as international returns
- Communicate with wholesale accounts to coordinate shipping logistics, including label requests, booking submissions, customs documentation, and tracking updates
- Manage a high volume of outgoing orders, ensuring products are checked in accurately and shipped on schedule
- Pack and wrap fine jewelry with attention to detail to ensure secure and professional presentation
- Track and maintain packaging inventory, ensuring the shipping supply stockroom is organized and fully stocked
- Identify inefficiencies in shipping and logistics processes and propose actionable improvements to enhance workflow and productivity
Qualifications:
- 1+ years of experience in retail, e-commerce, or wholesale
- Prior experience with luxury goods or fine jewelry strongly preferred
- Familiarity with wholesale account processes and workflows is a plus
- Excellent organizational and time management skills
- Ability to work well in a fast-paced environment with frequently changing dynamics
- Capable of working a consistent weekly schedule of Monday - Friday 10 am - 6pm
- Ability to lift up to 50 lbs.
- Shipping experience is required
Benefits:
- Health Insurance
- Dental Insurance
- 401(k)
- 401(k) matching
- Profit Share Plan
- Paid Time Off
- Employee Discount
- Paid Parking
Compensation:
Hourly compensation is $28-$30 per hour, commensurate with experience.
To Apply:
Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Shipping Coordinator
Los Angeles
Spinelli Kilcollin, a West Coast-based fine jewelry company, seeks an experienced and highly organized Shipping Coordinator to join our Los Angeles team. This role is vital in ensuring seamless order fulfillment across e-commerce, wholesale, and retail channels. The Shipping Coordinator is responsible for managing shipping logistics, maintaining inventory of packaging supplies, and coordinating with couriers to optimize efficiency. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment.
This position is based in person at our Downtown Los Angeles Headquarters.
Key Responsibilities:
- Shipping & Logistics Management
- Prepare domestic and international shipments using preferred shipping platforms (ShipStation, Parcel Pro).
- Organize and generate all necessary shipping documents.
Schedule couriers for store transfers, client deliveries, and wholesale shipments. - Pack and gift-wrap fine jewelry shipments with precision and care.
Generate and process return shipping labels as needed.
- Inventory & Supply Management
- Maintain shipping supplies and jewelry packaging inventory.
- Track inventory levels and reorder supplies as needed.
- Conduct bi-weekly or monthly inventory audits to ensure accuracy.
- Process Optimization & Workflow Improvement
- Identify inefficiencies in shipping and fulfillment processes.
- Propose and implement workflow enhancements to improve accuracy and efficiency.
- Ensure compliance with shipping best practices and company policies.
Qualifications:
- 1+ years of experience in retail, e-commerce, or wholesale (luxury goods preferred).
- Strong organizational and time management skills.
- Experience with shipping platforms such as ShipStation or Parcel Pro.
- Ability to work efficiently in a fast-paced environment.
- Capable of lifting up to 50lbs.
- Availability: Monday – Friday, 10 AM – 6 PM.
Benefits:
- Health & dental insurance
- 401(k) with matching & profit share plan
- Paid time off
- Employee discounts
- Paid parking
Compensation:
Hourly compensation is $24-26 per hour, commensurate with experience.
To Apply:
Please submit your resume, cover letter, and a brief summary of three cultural figures who inspire you in any creative field and why to careers@spinellikilcollin.com. Impeccable references are required.
Applicants must submit the materials above directly to careers@spinellikilcollin.com for consideration.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Retail Sales Assistant
Los Angeles
Los Angeles-based fine jewelry brand Spinelli Kilcollin is seeking a dynamic Retail Sales Assistant for its Los Angeles store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service in person, while also supporting our Client Care program. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience, is comfortable working with sales goals to achieve success and can be flexible between operational and client facing tasks.
This in-person role requires an engaging presence on the sales floor where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. Strong communication skills are also required to ensure the same level of service is conveyed over email. This role reports directly to the Retail Department Manager and works closely with other Retail team members, as well as the Operations team. This position is based at our Melrose Hill retail store and requires flexibility to work evenings, weekends, and holidays based on business needs.
About you:
- Based in the Los Angeles Metropolitan area
- Approachable and friendly team-player, ready to join our quickly growing team!
- Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
- Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach
- Highly organized, strong attention to detail and flexibility to support operational tasks and pivot to a client facing role quickly
- Availability to work nights, weekends, and holidays to support retail events and meet demand
- Knowledge of fine jewelry (metals, diamonds, gemstones, care and maintenance)
- Minimum of two years retail sales experience, preferably in fine jewelry or an adjacent luxury market
Key Responsibilities:
- Support the Store Manager and team members in their success, lead by example, assist with any tasks and create great working relationships
- Set the pace for how clients are greeted with a friendly and professional demeanor as they enter the store
- Work closely with sales goals to achieve monthly targets and ensure accurate sales data recording for monthly reporting purposes
- Cross-functional collaboration company-wide to maintain success
- Actively use CRM for client outreach, following up with customers regularly to cultivate client relationships and drive private client appointments
- Order Processing & Coordination:
- Work closely with the Sales Team Manager to process orders, ensure accurate data entry for all web sales.
- Track orders through each stage of the fulfillment process to ensure timely and accurate completion.
- Inventory Management:
- Collaborate with the inventory team to identify which orders can be fulfilled immediately.
- Production & Shipping Collaboration:
- Coordinate with the production and shipping teams to ensure seamless movement of orders through the operations pipeline.
- Client Support:
- Respond to client inquiries via chat or email to provide timely information and enhance the sales process.
Compensation:
Base salary range is $60,000 - $65,000 annually, commensurate with experience, plus commission on sales.
To Apply:
Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
Retail Sales & Operations Assistant
New York
West Coast-based fine jewelry company is seeking a highly organized and efficient Retail Sales and Operations Assistant to join our NYC retail team. The primary responsibility of this role is to assist with all in-store operations while delivering exceptional customer service. Key duties include answering the phone, gathering client information, processing in-store purchases, fulfilling web orders, organizing inventory, maintaining tidy displays, assisting with jewelry pulls, and handling merchandise go-backs during busy sales periods. The Retail Sales and Operations Assistant will also play an integral role in shipping and receiving and will report directly to the Operations Manager. The ideal candidate is a dynamic self-starter, based in the New York Metropolitan area, and available to work weekends.
Key Responsibilities:
- Processing Sales: Operating the point-of-sale system, processing payments, handling returns and exchanges
- Product Knowledge: Maintaining a thorough understanding of our jewelry offerings, including styles, materials, and pricing, to effectively assist the Sales Team during client interactions
- Inventory Coordinating: Assisting with organizing merchandise to ensure accurate inventory records and keeping displays neat and properly organized
- Store Presentation: Maintaining cleanliness of the sales floor, tidying up displays, and ensuring store appearance is neat and organized
- Client Support: Answering the phone, greeting clients upon arrival, offering beverages and gathering relevant customer information to enhance their shopping experience
- Sales Support: pulling or replenishing requested backstock, answering the phone, and assisting the sales team in an effort to support a great customer experience
- Shipping and Order Processing: Preparing and shipping web orders in collaboration with Operations Manager, shipping and receiving of all in and outbound shipments
- Merchandise Receiving: Processing all incoming merchandise, ensuring it is tagged correctly and organized properly
Qualifications:
- 2+ years retail experience, preferably in a jewelry or luxury goods environment
- Strong communication and interpersonal skills, with the ability to connect with a wide range of customers
- Ability to work primarily on weekends, with flexibility in hours as needed
- Highly organized, reliable, and able to multitask in a fast-paced environment
- Experience with inventory management, Shopify, and CRM systems is a plus
Compensation:
Hourly compensation is $28-30 per hour, commensurate with experience.
To Apply:
Send your resume and a cover letter to careers@spinellikilcollin.com. Please include three cultural figures who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!