FAQ

Yes! We base our sizing on your true finger size. We have an internal formula that takes into account the connectors, the number of bands and the thickness of the bands.

No, you do not. We base our sizing on your true finger size. To request a complimentary ring sizer to find your size, please fill out the ring sizing form here or chat with us today!

That is no problem! Select the “not sure of my size” option in the drop-down and add it to cart. After you complete your purchase, we will send you a complimentary ring sizer to confirm your size. A member of our team will also be in touch with any questions you may have!

Yes! To wear your SK ring spread across multiple fingers, you will need to size your largest finger.

When selecting a finger to wear your SK piece on, we would suggest sizing for the finger that you would most like to wear the ring on. Take a look at your other jewelry and decide which finger will give you the most wear. Sizing for the largest finger often gives you the most flexibility as you can wear it stacked on your finger, or spread across multiple fingers.

Yes! Quarter sizing is offered by inquiry only. Please email us at dear@spinellikilcollin.com or chat with us today to place a custom size order. Please note that quarter sizes are considered custom sale and are subject to exchange for size only within 14 days of receipt.

When using the ring sizer, you want a slight catch, not too tight and not to loose. Whichever size fits most comfortably for you. The sizes can be found on the side of each individual sizing ring. The - sign means a half size. For example, size 5- is size 5.5. For more sizing information visit our Sizing page or chat with us today!

The ring sizer is our gift to you! Please feel free to share with a friend or hang on to it for the future. It is a standard ring sizer and will work with most brands.

We ship all in stock orders with complimentary 2nd day shipping via Fedex. Please allow 1-2 business days for processing. If you need your order to ship urgently, please email us at dear@spinellikilcollin.com or chat with us today and we will do our best to accommodate!

All of our in stock orders will ship complimentary 2nd day within the US. If you do need your order to ship urgently, simply let a team member know by emailing us at dear@spinellikilcollin.com or send us a chat. We can always upgrade to overnight shipping for a small fee.

Yes! For security and insurance purposes, we do require a signature at the time of delivery. We are happy to coordinate a specific delivery day or can ship to your local Fedex station for client pick up. Please chat with us today to speak with a member of our team today!

Yes we do! We offer complimentary international shipping for all orders over $500.

Duties and taxes will be applied at checkout and no further costs will apply upon delivery when shipping internationally. For more information or to get an estimate on duties and taxes for your order, chat with us today!

Our production time is currently 6 weeks as all pieces are handmade in our Los Angeles studio. Once your order is ready, it will ship with complimentary 2nd day shipping.

Please chat with us or send us an email at dear@spinellikilcollin.com. We would be happy to assist you!

Yes! Simply select the gifting option in your cart so we know to add a special touch to your order.
Want to include a handwritten card? Just type your message in the Special Instructions area and our team will take care of the rest.

Yes! Certain styles are eligible for complimentary engraving. Chat with us today to see if your piece is eligible!

Yes we do! Please find the link to purchase a gift card here. Scroll to select your amount or chat with us today for a custom amount!

Select the “not sure of my size” option in the drop-down and add it to cart. In the cart, select the option for gift wrap. We will ship a gift wrapped ring sizer and card saying what was purchased to the recipient so they can confirm their size!

The Green Dot next to a style name indicates that select sizes are in stock and ready to ship. In some cases this may only be one size. To see if the size you are interested in is in stock, go to the dropdown bar. If the size is in stock, it will say “Ready to Ship” next to it.

If the size you would like to purchase does not have ready to ship next to it in the dropdown menu, the piece will need to be produced to order. Please allow 6 weeks for production as each piece is handmade in Los Angeles.

Only select sizes are in stock and ready to ship for each style.

We offer virtual appointments for clients in cities where we do not have stores and showrooms. We also offer complimentary shipping and returns if you would like to try the piece in the comfort of your home.

Our Los Angeles and New York locations welcome appointments and walk-ins. Shop new collections, discover exclusive styles, or meet with a skilled member of our sales team to customize an existing style, or create your own.

If you would like a private SK experience, we continue to offer visits by appointment so we may curate a selection based on your individual style. To make an appointment to visit one of our store locations or SK ambassadors, please visit our Stores & Appointments page.

We have a stores in New York City and Los Angeles, in addition to private appointments and pop-ups abroad. Please visit our Stores & Appointments page for more information on store locations and hours, as well as SK travel dates.

Unworn merchandise is eligible for exchange or return up to 14 days from the delivery date. Refunds will be issued to the original payment method used to place the order. Refunds will only be issued after the order has been received back to the office and determined as being in new condition. All custom orders are final sale and will not be refunded. Custom orders are limited to exchange for size only within 14 days of receipt. Sale items are final sale and not eligible for return or exchange.

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Please email dear@spinellikilcollin.com for information if you need assistance.

All custom pieces are final sale and are eligible for exchange for size only within 14 days of receipt.

Main collection, full-priced items purchased from October 15th through the holiday season are eligible for return or exchange until January 15, 2025. To qualify, items must be in new, unworn condition and accompanied by the original order packaging. All custom orders are final sale and ineligible for return or exchange; however, custom orders are eligible for one complimentary sizing adjustment if needed. All resizing requests must be made within 14 days of delivery. Please note that all items marked as Final Sale are considered final sale and are ineligible for return or exchange, with no exceptions.

For any additional questions, please reach out to us at clientcare@spinellikilcollin.com or chat with a member of our team.